Legal notice

Shop name	Edo Tokyo Ichi
Company name	SPart Co., Ltd.
representative	Takuya Shimasaki
Address	Muroyon Building 2F 4-3-5 Nihonbashi-Muromachi, Chuo-ku, Tokyo 103-0022
Telephone	03-6271-8947 ※Japanese only
Email	Inquiry form
Necessary payment other than products	Consumption tax and shipping
About carrier	International shipments are handled by DHL. (other shipping companies may be used in some cases)
Payment method	Payment for international shipments is by credit card only (VISA, MasterCard, American Express, and JCB are accepted).
Due date for payment	Credit card: Convenience store
Returns/cancellations	~About returns and exchanges~ Returns are basically not accepted. However, if we determine that the product you received is defective or different from the product you ordered, we will, in principle, accept returns or exchanges. Customers wishing to return or exchange an item must email the reason within 7 days of receiving the item before sending it back. Please contact us using the < Inquiry Form >. We will contact you to confirm whether or not we will accept the return/exchange. In addition, when returning the product, please send it "cash on delivery" to our center as mentioned on the shipping slip. ~ About cases where returns and exchanges are not possible ~Please note that even if you wish to return or exchange an item, we cannot accept it in the following cases. 1. Products that have been used once 2. Returns due to customer's convenience 3. If you discard or lose the bundled items such as product manuals and accessories 4. If you do not contact us within 7 days after receiving the product. ～Cancellation fee～ Please note that if you wish to cancel experiential event products or reserved products, you may be charged a prescribed cancellation fee. *Credit card payments for experience-based event products and reserved products are not possible.
business hours	10:00-18:00
Regular holiday	Saturdays, Sundays, and holidays
URLs	https://edotokyo1.com/
postage	[Area classification] ▼China,Korea 〜0.5kg 5,400 yen 〜1.5kg 5,800yen 〜3.5kg 7,900yen 〜5.0kg 11,600yen 〜12.5kg 19,500yen Shipping for framed tenugui 12,600yen ▼Australia 〜0.5kg 5,600yen 〜1.5kg 6,000yen 〜3.5kg 8,300yen 〜5.0kg 12,200yen 〜12.5kg 24,500en Shipping for framed tenugui 16,400yen ▼Germany 〜0.5kg 5,500yen 〜1.5kg 6,600yen 〜3.5kg 10,300yen 〜5.0kg 14,500yen 〜12.5kg 26,500yen Shipping for framed tenugui 16,400yen ▼United States of America *Please inquire separately for shipping costs to U.S. overseas territories. 〜0.5kg 5,600yen 〜1.5kg 6,900yen 〜3.5kg 9,400yen 〜5.0kg 13,200yen 〜12.5kg 26,500yen Shipping for framed tenugui 14,800yen
How to order	Order from the Internet
Delivery time	Credit card: We will ship within 7 days after confirming your order.