User Guide
About Edo Tokyo Ichi
Connecting the craftsmanship and techniques that live in Edo and Tokyo to the future ──
"Edo Tokyo Ichi" is a "Tokyo souvenir that can only be bought here" that we can confidently recommend for the future, such as the craftsmanship and skills that live in Edo / Tokyo, and popular products that are currently hot in Tokyo. is an online store with
We will continue to add more products, so please look forward to it!
About business days
Business days: Weekdays 10:00-18:00
Closed: Saturdays, Sundays, national holidays, year-end and New Year holidays, Obon, and other temporary holidays
*Online store e-mail support and shipping services will be suspended during regular holidays. Please note.
About account registration
Account registration is required, so please follow the procedure from " Create an account ".
Registration fee, annual membership fee, etc. can be registered free of charge.
Account registration method
- Please proceed to the registration procedure from " Create an account " on the "Login page".
- Please check "I'm not a robot" and proceed to the registration screen.
- Enter your customer information on the "Account Registration (Input)" screen.
*Please be careful when entering full-width and half-width characters.
*Please be careful not to omit any required items.
* Please enter a valid email address for the registrant. This is required when ordering products or changing various settings and registration details. Also, if you have set your e-mail reception settings to prevent spam, please undesignate the "@spart.co.jp" domain.
*If there is an error in the registered e-mail address, we will not be able to send the registration completion e-mail. In addition, there is a possibility that the registration completion e-mail will be sent to a third party, so please check the spelling of the e-mail address before entering it, and enter it correctly.
* You cannot register an email address that starts with characters other than half-width alphanumeric characters.
* Please set the customer ID/password required for login.
*Your name will be written as is on the shipping label. Please pay attention to the order of "last name" and "first name" when registering.
*Please be very careful when setting your password so that it cannot be guessed by others. Passwords with only letters, numbers only, less than 8 characters, or the same as your ID are not recommended. - After confirming the entered information, click "Register".
About payment method
Edo Tokyo Ichi accepts the following payment methods.
- pay by a credit card
(VISA, MasterCard, AmericanExpress, JCB are available.) - Apple Pay
- advance payment at convenience store
(Please make payment within 3 business days after placing your order. A separate fee of 190 yen will be required .) - cash on delivery
(A separate fee of 330 yen will be charged.)
About delivery
We will ship the item by Yamato Transport.
We will inform you of the tracking number of your parcel by e-mail when the product is shipped.
Items are usually shipped within 7 days of receiving your order.
* For convenience store prepayment, we will ship within 7 days after payment (within 3 business days after ordering) is confirmed.
about shipping cost
"Free shipping" is available for purchases of 10,000 yen or more including tax.
[Area classification]
① Tokyo, Chiba, Saitama, Kanagawa, Shizuoka, Yamanashi, Ibaraki, Tochigi, Fukushima, Gunma, Nagano, Gifu, Aichi, Mie, Fukui, Toyama, Ishikawa, Niigata, Yamagata, Miyagi ② Aomori, Akita, Iwate, Shiga, Kyoto , Osaka, Nara, Hyogo, Wakayama ③ Tottori, Okayama, Shimane, Hiroshima, Yamaguchi, Kagawa, Ehime, Tokushima, Kochi ④ Hokkaido, Fukuoka, Oita, Miyazaki, Saga, Nagasaki, Kumamoto, Kagoshima ⑤ Okinawa
[Area fee by size] (tax included)
TA-Q-BIN compact…①610 yen ②660 yen ③720 yen ④830 yen ⑤830 yen Yamato Transport (60 size)…①930 yen ②1,040 yen ③1,150 yen ④1,370 yen ⑤1,370 yen Yamato Transport (80 size)…①1,150 yen ②1 ,260 yen ③1,370 yen ④1,590 yen ⑤1,920 yen Yamato Transport (100 size)…①1,390 yen ②1,500 yen ③1,610 yen ④1,830 yen ⑤2,490 yen Yamato Transport (120 size)…①1 ,610 yen ②1,720 yen ③1,830 yen ④2,050 yen ⑤3,040 yen
2 pieces〜…①¥2,070 ②¥2,180 ③¥2,290 ④¥2,510 ⑤¥4,160
About returns and exchanges
Returns are basically not accepted. However, if we determine that the product you received is defective or different from the product you ordered, we will, in principle, accept returns or exchanges. If you wish to return or exchange an item, please contact us within 7 days after receiving the item and explain the reason for the return before returning the item. We will contact you to confirm whether or not we will accept the return/exchange. In addition, when returning the product, please send it "cash on delivery" to our center described on the shipping slip.
About the operating company
Spurt Co., Ltd.
〒162-0806 75-1 Enokicho, Shinjuku-ku, Tokyo Spurt Building 3F Edo Tokyo 1 Secretariat
Please use this form to contact us.